The Hospitals of Providence has a long history of providing healthcare to visitors and patients from around the Southwest Region and Northern Mexico.
The Hospitals of Providence’s philosophy of patient-centered care is a hallmark of its personalized care delivery an exceptional service. International patients receive individualized attention through a 24-hour bilingual International Patient Concierge Center to coordinate all aspects of your care while at The Hospitals of Providence, which assists patients with physician-to-physician consultations; appointment scheduling; financial estimates; accommodation and travel planning; and arrangements for special cultural or religious needs. Each International patient is assigned an International Patient Concierge Representative to assist before, during and after patients’ care. The Concierge will also work with the family to ensure coordination of health care and travel needs.
Our 24-hour bilingual International Patient Concierge Center is available to coordinate all aspects of our international patients’ care.
Our International Patient Concierge will assist with the details of travel and treatment including:
- Scheduling required appointments
- Making appropriate arrangements with the hospital and physicians
- Assist with preparing diagnosis and certification documents
- Assisting with financial arrangements or payment options
- Helping coordinate travel arrangements for family including hotel accommodations
International patients can request an appointment by contacting the 24-hour International Patient Concierge Center toll free at 001-855-328-5550, using our online contact form, or by email at passporthealth@tenethealth.com.